Microsoft Surface Earbuds already have a big problem

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Microsoft Surface Earbuds already have a big problem

(Image credit: Microsoft)

The Microsoft Surface Earbuds accept but been out for a few weeks, but they're already the subject of a major controversy. A forum user has felt the pain of being an early adopter, with "white hissing racket" and popping sounds coming through their new $199 headphones.

On May 14, Microsoft forums user 5.Vaicys posted virtually this effect, saying "There appears to be a glaring issue, and I wonder whether they're detail to just my pair." The noise lasts for about two to 3 seconds, and it'due south even there if the Earbuds are paired with no audio playing.

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Then, three days afterward a Microsoft Agent named Janette_Z, who moderates the forums, let folks know that Microsoft is on information technology: "We repent for the troubles yous have to get through with the pop/hiss sound on your Surface Earbuds. We accept raised this to our team internally. Your feedback is greatly appreciated and we volition get dorsum to you equally presently as nosotros get updates on this."

The original affiche isn't the only ane with this problem. Benkly responded, proverb "I am an electronic engineer and accept the exact same issue with my earbuds and this annoing [sic] hissing noise. As electronican [sic] I tin tell that this sound should come from the amplifier that is in the earbuds. As soon as this amplifier is turned on, this hissing racket is at that place. It sounds like a bad calibrated amplifier."

The forum thread is filled with other aggrieved users. AC360 (who nosotros're going to assume is not the silver fob Anderson Cooper), writes "I am returning these things. The audio quality is unbearable.  ... When watching a video or listening to music, when using the airbuds headphones, it stutters the entire time.  If I switch to headset, the stutter goes away but the audio quality is terrible."

Henry is a senior editor at Tom's Guide roofing streaming media, laptops and all things Apple tree, reviewing devices and services for the past vi-plus years. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. He's likewise covered the wild globe of professional person wrestling for Cageside Seats, interviewing athletes and other industry veterans.

Source: https://www.tomsguide.com/news/microsoft-surface-earbuds-already-have-a-big-problem

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